How To Fix SRM_ECM_MSG098 - Multi-component files can be displayed properly only in the RM backend

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 098

• Message text: Multi-component files can be displayed properly only in the RM backend

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG098 - Multi-component files can be displayed properly only in the RM backend ?

  The SAP error message SRM_ECM_MSG098 indicates that multi-component files (such as documents that consist of multiple parts or components) can only be displayed properly in the SAP Supplier Relationship Management (SRM) backend system. This error typically arises when there is an attempt to view or process these multi-component files in a context that does not support their full functionality, such as in a frontend application or a different system that lacks the necessary integration with the backend.
  Cause:
  
  Incompatibility: The frontend application or system being used does not support the display or processing of multi-component files.
  Configuration Issues: There may be configuration settings in the SRM or related systems that are not set up correctly to handle multi-component files.
  Version Mismatch: The version of the SRM system or the related components may not be compatible with the features required to handle multi-component files.
  
  Solution:
  
  Access the RM Backend: Ensure that you are accessing the multi-component files directly from the SAP RM (Records Management) backend system, where they can be displayed and processed correctly.
  Check Configuration: Review the configuration settings in both the SRM and RM systems to ensure they are set up to handle multi-component files. This may involve checking document management settings or integration points.
  Update Systems: If there is a version mismatch, consider updating the SRM or RM systems to the latest version that supports the required functionality.
  Consult Documentation: Refer to SAP documentation or support notes related to SRM and RM for any specific instructions or updates regarding multi-component file handling.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a critical issue affecting business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SRM and RM to understand the capabilities and limitations regarding document handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the SRM_ECM_MSG098 error and ensure proper handling of multi-component files within your SAP environment.