How To Fix SRM_ECM_MSG004 - MIME type and/or size of requested document &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_ECM_MSG - Message Class for ECM

• Message number: 004

• Message text: MIME type and/or size of requested document &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_ECM_MSG004 - MIME type and/or size of requested document &1 not found ?

  The SAP error message SRM_ECM_MSG004 indicates that the MIME type and/or size of the requested document is not found. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when dealing with documents that are uploaded or referenced in the system.
  Cause:
  
  MIME Type Not Registered: The MIME type of the document being uploaded or accessed is not registered in the SAP system. This can happen if the document type is not recognized by the system.
  Document Size Exceeds Limit: The size of the document being uploaded may exceed the maximum allowed size configured in the system.
  Missing Document: The document may not exist in the specified location or may have been deleted.
  Configuration Issues: There may be issues with the configuration of the document management system or the content server.
  
  Solution:
  
  
  Check MIME Type Registration:
  
  Ensure that the MIME type of the document is registered in the SAP system. You can do this by navigating to the transaction code SICF and checking the MIME types under the relevant service.
  If the MIME type is not registered, you can add it using transaction code OAC0 (for MIME type configuration).
  
  
  
  Verify Document Size:
  
  Check the maximum file size allowed for uploads in the system. This can be configured in the system settings. You may need to increase the limit if necessary.
  
  
  
  Document Existence:
  
  Verify that the document you are trying to access or upload actually exists in the specified location. If it has been deleted or moved, you will need to restore or relocate it.
  
  
  
  Check Configuration:
  
  Review the configuration of the document management system and the content server. Ensure that everything is set up correctly and that there are no connectivity issues.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the upload or access of the document again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, OAC0, and others that may help in troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for more detailed information on MIME types and document management in SRM.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue related to the SRM_ECM_MSG004 error message.