How To Fix SRM_DOCVIEW_WD006 - Action not possible: Document is closed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_DOCVIEW_WD -

• Message number: 006

• Message text: Action not possible: Document is closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_DOCVIEW_WD006 - Action not possible: Document is closed ?

  The SAP error message SRM_DOCVIEW_WD006: Action not possible: Document is closed typically occurs in the SAP Supplier Relationship Management (SRM) module when a user attempts to perform an action on a document (such as a purchase order, shopping cart, or contract) that has already been closed. This means that the document is no longer in an editable state, and certain actions cannot be performed.
  Cause:
  
  Document Status: The primary cause of this error is that the document has reached a status where it is considered closed. This could happen after the document has been fully processed, approved, or completed.
  Workflow Completion: If the document was part of a workflow, it may have been completed, and no further actions can be taken.
  User Permissions: In some cases, the user may not have the necessary permissions to perform actions on closed documents, leading to this error.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it is indeed closed, you will not be able to perform any further actions on it. You may need to create a new document if changes are required.
  Review Workflow: If the document was part of a workflow, check the workflow logs to understand its current state and whether any actions can be taken.
  Consult with a Supervisor: If you believe that you should be able to perform actions on the document, consult with your supervisor or the SAP administrator to review your permissions and the document's status.
  Reopen Document (if applicable): In some cases, it may be possible to reopen a document if the business process allows for it. This typically requires specific permissions and should be done in accordance with company policies.
  Create a New Document: If the document is closed and cannot be reopened, you may need to create a new document to continue with your process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Review the SAP SRM documentation for information on document statuses and workflows to better understand how to manage documents within the system.
  Training: If this error occurs frequently, consider additional training on the SRM module to better understand document management and workflows.
  
  If the issue persists or if you need further assistance, it may be beneficial to contact your SAP support team or consult with an SAP expert.