How To Fix SRM_AL015 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: SRM_AL - SRM: ArchiveLink SP

• Message number: 015

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRM_AL015 - No documents found ?

  The SAP error message SRM_AL015 ("No documents found") typically occurs in the SAP Supplier Relationship Management (SRM) module when a user attempts to search for documents (such as purchase orders, contracts, or shopping carts) but the system does not return any results. This can be frustrating, especially when you expect to find relevant documents.
  Causes of SRM_AL015
  
  
  Search Criteria: The search criteria entered may be too restrictive or incorrect. This can include incorrect dates, document types, or other filters that limit the search results.
  
  
  Document Status: The documents you are searching for may not be in an active status. For example, they could be archived, deleted, or in a status that does not allow them to be displayed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain documents. This can happen if the user role does not include access to specific document types or statuses.
  
  
  Data Synchronization: If there are issues with data synchronization between different systems (e.g., between SRM and ERP), it may result in documents not being found.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server, that prevent the system from retrieving documents.
  
  
  Solutions to SRM_AL015
  
  
  Review Search Criteria: Double-check the search parameters you are using. Ensure that they are correct and not overly restrictive. Try broadening the search criteria to see if any documents appear.
  
  
  Check Document Status: Verify the status of the documents you are looking for. If they are archived or deleted, you may need to access them through a different process or request them from an administrator.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to view the documents. You may need to contact your system administrator or security team to verify your access rights.
  
  
  Data Synchronization: If you suspect data synchronization issues, check with your IT department to ensure that all systems are properly synchronized and that there are no ongoing issues.
  
  
  Technical Support: If the problem persists, consider reaching out to your SAP support team or technical support for assistance. They can help diagnose any underlying technical issues that may be causing the error.
  
  
  Related Information
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the official SAP documentation for SRM to understand the expected behavior and any known issues related to document searches.
  
  
  Community Forums: Engage with SAP community forums or user groups where you can share your experience and seek advice from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the SRM_AL015 error and take appropriate action to resolve it.