How To Fix SRF_RUNTIME201 - New Phase can not be started. Contact key user.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRF_RUNTIME - Statutory Reporting Framework Runtime Messages

• Message number: 201

• Message text: New Phase can not be started. Contact key user.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRF_RUNTIME201 - New Phase can not be started. Contact key user. ?

  The SAP error message SRF_RUNTIME201, which states "New Phase cannot be started. Contact key user," typically occurs in the context of SAP's Self-Service Framework or during the execution of a process that involves phases or steps in a workflow. This error indicates that the system is unable to initiate a new phase of a process due to some underlying issue.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the workflow or process definition that prevents the new phase from being initiated.
  Authorization Problems: The user may not have the necessary authorizations to start the new phase.
  System Errors: There could be a temporary system error or inconsistency in the data that is preventing the phase from starting.
  Missing Data: Required data or parameters for the new phase may be missing or incorrectly set.
  Business Logic Errors: The business logic defined in the workflow may not allow the transition to the new phase due to certain conditions not being met.
  
  Solutions:
  
  Check Configuration: Review the configuration of the workflow or process to ensure that all steps and phases are correctly defined and that there are no missing links.
  Review Authorizations: Ensure that the user attempting to start the new phase has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Data Validation: Validate that all required data for the new phase is present and correctly formatted. This may involve checking input fields or parameters.
  Contact Key User: As the error message suggests, contacting a key user or system administrator who has a deeper understanding of the specific workflow or process can be beneficial. They may have insights into any recent changes or issues that could be affecting the process.
  System Restart: In some cases, a temporary system issue may be resolved by restarting the relevant application or service.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to the Self-Service Framework or the specific module you are working with for any known issues or best practices.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.