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How To Fix SRF_EG_VAT012 - Name of customer: &(Id: &) is invalid.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRF_EG_VAT - Egypt VAT Declaration

  • Message number: 012

  • Message text: Name of customer: &(Id: &) is invalid.

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Maintain a valid Customer name in the master data. Customer name must
    not contain any special characters.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRF_EG_VAT012 - Name of customer: &(Id: &) is invalid. ?

    The SAP error message SRF_EG_VAT012 typically indicates that there is an issue with the customer name or ID in the context of VAT (Value Added Tax) processing. This error often arises when the system cannot validate the customer information against the required standards or formats.

    Cause:

    1. Invalid Customer ID: The customer ID provided may not exist in the system or may have been entered incorrectly.
    2. Missing Customer Data: The customer record may be incomplete, lacking necessary information such as the name, address, or VAT registration number.
    3. Data Format Issues: The format of the customer name or ID may not comply with the expected standards (e.g., special characters, length).
    4. Inactive Customer: The customer may be marked as inactive or blocked in the system, preventing any transactions.
    5. Configuration Issues: There may be configuration settings in the VAT processing module that are not aligned with the customer data.

    Solution:

    1. Verify Customer ID: Check the customer ID in the SAP system to ensure it exists and is correctly entered.
    2. Complete Customer Data: Ensure that all required fields for the customer record are filled out correctly, including the name, address, and VAT number.
    3. Check Data Format: Review the format of the customer name and ID to ensure it meets the system's requirements.
    4. Activate Customer: If the customer is inactive, consider reactivating the customer record if appropriate.
    5. Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to VAT processing and customer data validation.
    6. Test with Different Customer: If possible, try processing with a different customer ID to see if the issue persists, which can help isolate the problem.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Transaction Codes: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer Financials) to review customer details.
    • Documentation: Refer to SAP documentation for VAT processing and customer master data management for best practices and guidelines.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the SRF_EG_VAT012 error message.

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