How To Fix SRET153 - Internal error. The QUEUE management data could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SRET - SAP Retrieval : Administration - Indexing - Search

• Message number: 153

• Message text: Internal error. The QUEUE management data could not be changed

What causes this issue?

The QUEUE management data was not changed because of an internal error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the index category still exists. Call the index category
again.
Choose "Other category" and enter the index category again.
The index category should now be displayed.
Then execute the function again.

Procedure for System Administrators

If the error occurs again, create a problem message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRET153 - Internal error. The QUEUE management data could not be changed ?

  The SAP error message SRET153, which states "Internal error. The QUEUE management data could not be changed," typically indicates an issue with the internal processing of queue management data in the SAP system. This error can arise from various causes, including data inconsistencies, system configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the queue management data that prevent the system from processing changes.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the queue management data.
  System Configuration: Incorrect configuration settings in the queue management module can lead to errors when attempting to change data.
  Database Issues: Problems with the database, such as locks or corruption, can also trigger this error.
  Program Errors: Bugs or issues in the underlying SAP programs or function modules that handle queue management.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to modify queue management data. This can be done by reviewing the user's roles and permissions.
  Review Configuration: Verify the configuration settings related to queue management. Ensure that all necessary parameters are correctly set up.
  Data Consistency Check: Run consistency checks on the queue management data to identify and resolve any inconsistencies. This may involve using transaction codes like SLG1 (Application Log) to check for related logs.
  Database Check: Check the database for locks or issues. You may need to consult with your database administrator to ensure that the database is functioning correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or updates that need to be applied.
  Debugging: If you have access to development tools, consider debugging the program or function module that is generating the error to identify the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to queue management for any specific guidelines or best practices that may help in resolving the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the SRET153 error in your SAP system.