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How To Fix SRAL287 - Trace Configuration for terminal id '&1' is locked by '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRAL - Read Access Log Message Class

  • Message number: 287

  • Message text: Trace Configuration for terminal id '&1' is locked by '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRAL287 - Trace Configuration for terminal id '&1' is locked by '&2' ?

    The SAP error message SRAL287 indicates that a trace configuration for a specific terminal ID is currently locked by another user or process. This can occur in various scenarios, particularly when multiple users or processes attempt to access or modify the same trace configuration simultaneously.

    Cause:

    1. Concurrent Access: Another user or process is currently using or modifying the trace configuration for the specified terminal ID.
    2. Session Lock: The trace configuration might be locked due to an active session that has not been properly closed or released.
    3. System Issues: There may be underlying system issues or bugs that are causing the lock to persist.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
    2. Identify the Locking User/Process:
      • Use transaction codes like SM12 (to check for locks) or SM21 (to check system logs) to identify the user or process that is holding the lock.
      • If you find the locking user, you can communicate with them to determine if they can release the lock.
    3. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually release the lock using transaction SM12. Be cautious when doing this, as it may disrupt the work of the user holding the lock.
    4. Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any background jobs are running that might be related to the trace configuration.
    5. System Restart: In extreme cases, if the lock persists and cannot be resolved, a system restart may be required. This should be done with caution and typically as a last resort.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation for trace configuration and locking mechanisms to better understand how to manage and troubleshoot these issues.
    • User Permissions: Ensure that users have the appropriate permissions to access and modify trace configurations to minimize the chances of encountering this error.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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