How To Fix SRAL072 - User could not be deleted from user exclusion list

SAP Error Message - Details

• Message type: E = Error

• Message class: SRAL - Read Access Log Message Class

• Message number: 072

• Message text: User could not be deleted from user exclusion list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRAL072 - User could not be deleted from user exclusion list ?

  The SAP error message SRAL072, which states "User could not be deleted from user exclusion list," typically occurs when there is an attempt to remove a user from the exclusion list in the SAP system, but the operation fails. This can happen for several reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  User is Active: The user you are trying to delete may still be active in the system or has ongoing sessions.
  Authorization Issues: The user performing the deletion may not have the necessary authorizations to modify the user exclusion list.
  System Lock: The user might be locked in the system, preventing any changes to their status.
  Technical Issues: There may be underlying technical issues or inconsistencies in the database that prevent the deletion.
  Dependencies: The user may be linked to other configurations or processes that prevent their removal.
  
  Solutions:
  
  Check User Status: Ensure that the user is not currently logged in or active in the system. If they are, log them out or wait until their session ends.
  Verify Authorizations: Make sure that the user attempting to delete the exclusion has the necessary authorizations. You may need to consult with your SAP security administrator.
  Unlock User: If the user is locked, you may need to unlock them before attempting to delete them from the exclusion list.
  Check for Dependencies: Investigate if there are any dependencies or configurations that are preventing the deletion. This may involve checking related user roles or profiles.
  Use Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check the user’s details and status.
  Consult Logs: Check the system logs for any additional error messages or information that could provide insight into why the deletion failed.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System) for managing users.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to user management and authorization concepts to better understand the implications of user exclusion lists.
  
  By following these steps, you should be able to identify the cause of the SRAL072 error and take appropriate action to resolve it.