How To Fix SRAL073 - User exclusion list entries could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SRAL - Read Access Log Message Class

• Message number: 073

• Message text: User exclusion list entries could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRAL073 - User exclusion list entries could not be read ?

  The SAP error message SRAL073, which states "User exclusion list entries could not be read," typically occurs in the context of SAP's authorization management, particularly when dealing with user roles and authorizations. This error indicates that the system is unable to access or retrieve the entries from the user exclusion list, which is used to manage user access and permissions.
  Causes:
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to read the user exclusion list.
  Database Issues: There may be a problem with the database connection or the database itself, preventing the system from retrieving the required data.
  Configuration Errors: Incorrect configuration settings in the authorization management or user administration could lead to this error.
  Missing Entries: The user exclusion list may not have been properly set up or may be empty, leading to issues when the system tries to access it.
  System Bugs: There could be bugs or inconsistencies in the SAP system that affect the reading of the exclusion list.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the user exclusion list. This may involve checking roles and profiles assigned to the user.
  Database Connection: Verify that the database is up and running and that there are no connectivity issues. You may need to check the database logs for any errors.
  Configuration Review: Review the configuration settings related to user management and authorization to ensure they are set up correctly.
  Check User Exclusion List: If possible, check the user exclusion list entries directly in the system to ensure they exist and are accessible.
  SAP Notes: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and PFCG (Role Maintenance) to manage user roles and authorizations.
  User Management: Understanding how user management and authorization checks work in SAP can help in troubleshooting similar issues in the future.
  Documentation: Refer to SAP documentation for detailed information on user roles, authorizations, and the user exclusion list.
  
  By following these steps, you should be able to diagnose and resolve the SRAL073 error in your SAP system.