How To Fix SRA002_TS_MSG109 - Internal error occurred, contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: SRA002_TS_MSG - Message Class for Time Sheet

• Message number: 109

• Message text: Internal error occurred, contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRA002_TS_MSG109 - Internal error occurred, contact your system administrator ?

  The SAP error message SRA002_TS_MSG109 indicates that an internal error has occurred within the SAP system, and it suggests that you should contact your system administrator for further assistance. This type of error can arise from various underlying issues, and while the exact cause can vary, here are some common causes, potential solutions, and related information:
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the system settings or parameters that lead to this error.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks, can trigger internal errors.
  Software Bugs: There may be bugs in the SAP software or specific modules that are causing the error.
  Authorization Problems: Insufficient permissions or incorrect user roles can lead to unexpected behavior in the system.
  Transport Issues: If there were recent transports or changes made to the system, they might not have been applied correctly.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
  Review Configuration: Ensure that all relevant configurations are correct and that there are no discrepancies in the system settings.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for locks, performance issues, or inconsistencies.
  Update Software: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known bugs.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered the same error and can share their solutions.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may provide insights into common issues and troubleshooting steps.
  
  Conclusion:
  Since the error message suggests contacting your system administrator, it is essential to involve them in the troubleshooting process. They will have access to system logs, configuration settings, and other tools necessary to diagnose and resolve the issue effectively.