How To Fix SR139 - Logon data changed; password initialized

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 139

• Message text: Logon data changed; password initialized

What causes this issue?

The user or client used to log on to the destination system has been
changed. The password used for logging on to the destination system has
been initialized, for security reasons.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the password for the current user again in the destination client,
if required.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR139 - Logon data changed; password initialized ?

  The SAP error message "SR139 Logon data changed; password initialized" typically indicates that the user's password has been reset or initialized, which can happen for various reasons, such as:
  Cause:
  
  Password Reset: The user’s password has been reset by an administrator or through a self-service password reset process.
  Account Lockout: The account may have been locked due to multiple failed login attempts, and upon unlocking, the password may have been reset.
  Security Policies: Certain security policies may require periodic password changes, leading to the initialization of the password.
  User Profile Changes: Changes made to the user profile or user master record in the SAP system can trigger this message.
  
  Solution:
  To resolve this error, the user should take the following steps:
  
  
  Reset Password: The user should reset their password. This can typically be done through the SAP GUI or via a self-service portal if available.
  
  If using the SAP GUI, the user can navigate to the "Logon" screen and select the option to reset the password.
  If there is a self-service password reset tool available, the user can follow the prompts to reset their password.
  
  
  
  Contact Administrator: If the user is unable to reset their password or if the issue persists, they should contact their SAP system administrator for assistance. The administrator can check the user’s account status and reset the password if necessary.
  
  
  Check User Status: The administrator should verify the user’s account status in transaction code SU01 (User Maintenance) to ensure that the account is active and not locked.
  
  
  Review Security Policies: If the issue is related to security policies, the administrator may need to review and adjust the policies regarding password changes and account lockouts.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance - to manage user accounts.
  SU10: Mass User Maintenance - to manage multiple user accounts.
  SU53: Display Authorization Check - to check authorization issues if the user is facing access problems.
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user authentication and password management.
  
  
  Documentation: Refer to SAP Help documentation for guidelines on user management and security settings.
  
  
  By following these steps, users should be able to resolve the "SR139 Logon data changed; password initialized" error and regain access to their SAP system.