How To Fix SR128 - User password invalid for identifier &1 (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: SR - RFC utilities

• Message number: 128

• Message text: User password invalid for identifier &1 (see long text)

What causes this issue?

Changes to the global key or system data have invalidated the passwords
in secure storage.

How to fix this error?

Enter the user password again.

Procedure for System Administrators

You can find detailed error messages for the specified ID in transaction
<DS:TRAN.SECSTORE>SECSTORE</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SR128 - User password invalid for identifier &1 (see long text) ?

  The SAP error message SR128 indicates that the user password is invalid for the specified identifier. This error typically occurs during user authentication processes, such as logging into the SAP system or when a user attempts to perform actions that require authentication.
  Cause:
  
  Incorrect Password: The most common cause is that the user has entered an incorrect password.
  Password Expiration: The user's password may have expired, requiring a reset.
  Account Lock: The user account may be locked due to multiple failed login attempts.
  User ID Issues: The identifier (user ID) may not exist or may have been deactivated.
  System Configuration: There may be issues with the system configuration related to user authentication.
  
  Solution:
  
  Check Password: Ensure that the user is entering the correct password. If necessary, reset the password.
  Reset Password: If the password has expired, the user should reset it using the appropriate method (e.g., through a password reset function or by contacting an administrator).
  Unlock Account: If the account is locked, an administrator can unlock it using transaction code SU01 (User Maintenance).
  Verify User ID: Check that the user ID exists and is active in the system. This can also be done through transaction SU01.
  Review System Settings: If the issue persists, review the system settings related to user authentication, such as password policies and user account settings.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance - to manage user accounts.
  SU10: Mass User Maintenance - to manage multiple user accounts.
  
  
  Password Policies: Review the password policies set in the system, which can be found in transaction code RZ10 or through the profile parameters.
  User Lock Settings: Check the settings for user locks and failed login attempts in the system configuration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal for any known issues or patches related to user authentication.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.