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How To Fix SR127 - User password not consistent for identifier &1 (see long text)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SR - RFC utilities

  • Message number: 127

  • Message text: User password not consistent for identifier &1 (see long text)

  • Show details Hide details
  • What causes this issue?

    The password no longer exists in secure storage.

    How to fix this error?

    Enter the user password again.

    Procedure for System Administrators

    You cannot find an entry for the specified identifier in transaction
    SECSTORE.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SR127 - User password not consistent for identifier &1 (see long text) ?

    The SAP error message SR127 indicates that there is an inconsistency with the user password for a specific identifier. This typically occurs when the password for a user does not meet the required criteria or is not synchronized properly across different systems or components.

    Cause:

    1. Password Policy Violation: The password may not meet the organization's password policy requirements (e.g., length, complexity).
    2. Password Synchronization Issues: If the user is part of a system landscape with multiple systems (like SAP and non-SAP systems), the password may not be synchronized across all systems.
    3. User Lockout: The user account may be locked due to multiple failed login attempts, leading to inconsistencies.
    4. Expired Password: The password may have expired and needs to be reset.
    5. Incorrect User Identifier: The identifier specified in the error message may not correspond to a valid user or may have been mistyped.

    Solution:

    1. Reset Password: The user should reset their password to ensure it meets the required criteria. This can usually be done through the SAP GUI or by contacting the system administrator.
    2. Check Password Policy: Review the password policy settings in the system to ensure that the new password complies with the requirements.
    3. Synchronize Passwords: If the user is part of a multi-system landscape, ensure that the password is synchronized across all relevant systems.
    4. Unlock User Account: If the account is locked, an administrator can unlock it using transaction code SU01 (User Maintenance).
    5. Verify User Identifier: Ensure that the identifier provided in the error message is correct and corresponds to an existing user in the system.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance - to manage user accounts.
      • SU10: Mass User Maintenance - to manage multiple users at once.
      • PFCG: Role Maintenance - to check roles and authorizations.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user management and password policies.

    • Documentation: Refer to SAP Help documentation for detailed information on user management and password policies.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.

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