How To Fix SQLM027 - &1 RTMP records collected from server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SQLM - SQL Monitor messages to the world

• Message number: 027

• Message text: &1 RTMP records collected from server &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SQLM027 - &1 RTMP records collected from server &2 ?

  The SAP error message SQLM027 indicates that there is an issue related to the collection of RTMP (Runtime Monitoring Performance) records from a specific server. This message typically arises in the context of performance monitoring and analysis within SAP systems, particularly when using the SQL Monitor (SQLM) tool.
  Cause:
  The error message SQLM027 can occur due to several reasons, including:
  
  Configuration Issues: The SQL Monitor may not be properly configured to collect RTMP records from the specified server.
  Network Issues: There may be network connectivity problems between the application server and the database server, preventing the collection of RTMP records.
  Performance Overhead: The system may be experiencing high load or performance issues, which can affect the ability to collect and process RTMP records.
  Authorization Issues: The user or process attempting to collect the records may not have the necessary authorizations to access the required data.
  Database Issues: There may be issues with the database itself, such as locks or performance bottlenecks, that prevent the collection of records.
  
  Solution:
  To resolve the SQLM027 error, you can take the following steps:
  
  Check Configuration: Ensure that the SQL Monitor is correctly configured. Verify the settings related to RTMP record collection and make any necessary adjustments.
  Network Connectivity: Check the network connection between the SAP application server and the database server. Ensure that there are no firewalls or network issues blocking communication.
  Monitor System Performance: Use transaction codes like ST03N or ST22 to monitor system performance and identify any bottlenecks or issues that may be affecting RTMP record collection.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to collect RTMP records. You may need to adjust roles or permissions accordingly.
  Database Health Check: Perform a health check on the database to identify any locks, performance issues, or other problems that may be affecting RTMP record collection.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates related to SQLM027. There may be specific patches or recommendations provided by SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SQLM (SQL Monitor), ST03N (Workload Analysis), and ST22 (Dump Analysis) for performance monitoring and troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for SQL Monitor and performance tuning for more detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SQLM027 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.