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How To Fix SQADB122 - The internal number could not be assigned. Question already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SQADB - Question and Answer Database Messages

  • Message number: 122

  • Message text: The internal number could not be assigned. Question already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SQADB122 - The internal number could not be assigned. Question already exists ?

    The SAP error message SQADB122, which states "The internal number could not be assigned. Question already exists," typically occurs in the context of SAP's Knowledge Management or when dealing with SAP's Service Desk functionalities. This error indicates that there is an attempt to create a new entry (like a question or a ticket) that already exists in the system, leading to a conflict in the internal numbering system.

    Causes:

    1. Duplicate Entry: The most common cause is that the system is trying to create a new entry (like a question or a ticket) that has the same identifier as an existing one.
    2. Database Locking Issues: Sometimes, database locks or inconsistencies can lead to this error, especially if multiple users are trying to create entries simultaneously.
    3. Configuration Issues: There may be issues with the configuration of the number range for the specific object type in SAP.
    4. System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to this error.

    Solutions:

    1. Check for Duplicates: Before creating a new entry, check if the entry already exists in the system. You can do this by searching for the question or ticket using relevant filters.
    2. Review Number Ranges: Ensure that the number range configuration for the object type is set correctly. You can check this in the configuration settings of the relevant module.
    3. Database Consistency Check: Run a consistency check on the database to ensure there are no locks or inconsistencies. This may require the help of your SAP Basis team.
    4. Clear Locks: If you suspect that database locks are causing the issue, you may need to clear them. This can often be done through transaction codes like SM12 (to view and delete locks).
    5. SAP Notes and Patches: Check for any relevant SAP Notes or patches that address this specific error. Sometimes, applying the latest patches can resolve underlying bugs.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12: To check and delete locks.
      • SE11: To check the database table structure.
      • SE37: To check function modules related to number assignment.
    • Documentation: Review SAP documentation related to Knowledge Management or Service Desk for best practices on managing entries and configurations.
    • User Permissions: Ensure that the user has the necessary permissions to create entries in the system, as permission issues can sometimes lead to unexpected errors.

    By following these steps, you should be able to diagnose and resolve the SQADB122 error in your SAP environment.

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