How To Fix /SPE/RET109 - Delivery items with requested RMA numbers could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/RET -

• Message number: 109

• Message text: Delivery items with requested RMA numbers could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/RET109 - Delivery items with requested RMA numbers could not be found ?

  The SAP error message /SPE/RET109 Delivery items with requested RMA numbers could not be found typically occurs in the context of Return Merchandise Authorization (RMA) processing. This error indicates that the system could not find delivery items associated with the RMA numbers that were requested. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect RMA Number: The RMA number entered may be incorrect or does not exist in the system.
  Delivery Not Created: There may not be any delivery documents created for the specified RMA numbers.
  Data Synchronization Issues: There could be a delay or issue in data synchronization between different modules or systems.
  Authorization Issues: The user may not have the necessary permissions to view or process the RMA numbers.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for RMA processing.
  
  Solutions:
  
  Verify RMA Number: Double-check the RMA number entered to ensure it is correct and exists in the system.
  Check Delivery Documents: Look for any delivery documents associated with the RMA numbers. If none exist, you may need to create them.
  Review User Permissions: Ensure that the user has the necessary permissions to access and process the RMA numbers.
  Data Consistency Check: Run consistency checks or reports to ensure that the data related to RMA and delivery documents is consistent and up-to-date.
  Consult Configuration Settings: Review the configuration settings related to RMA processing in the SAP system to ensure they are set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and VA03 (Display Sales Order) to navigate through the RMA and delivery processes.
  SAP Notes: Check for any SAP Notes related to RMA processing that may address known issues or provide additional guidance.
  Documentation: Review SAP documentation or user manuals related to RMA processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.