How To Fix /SPE/PO_CHANGE016 - E-mail could not be sent to vendor

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/PO_CHANGE -

• Message number: 016

• Message text: E-mail could not be sent to vendor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/PO_CHANGE016 - E-mail could not be sent to vendor ?

  The SAP error message /SPE/PO_CHANGE016 indicates that an email could not be sent to a vendor, typically in the context of a purchase order (PO) change notification. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Email Configuration Issues: The email settings in SAP may not be configured correctly. This includes SMTP settings or the email address of the vendor.
  Vendor Email Address Missing: The vendor master data may not have a valid email address specified.
  Email Sending Restrictions: There may be restrictions on sending emails from the SAP system, such as firewall settings or email server issues.
  SAP Workflow Issues: If the email is part of a workflow, there may be issues with the workflow configuration or execution.
  Authorization Issues: The user attempting to send the email may not have the necessary authorizations to do so.
  
  Solutions:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master record and ensure that the email address is correctly maintained in the relevant fields (e.g., under the "Contact" or "Communication" sections).
  
  
  
  Review Email Configuration:
  
  Check the SMTP configuration in transaction SCOT (SAPconnect). Ensure that the settings are correct and that the email server is reachable.
  Verify that the email sending method is set up properly.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. This transaction allows you to see if there are any errors in the email sending process.
  You can also perform a test email sending to ensure that the configuration is working.
  
  
  
  Check Workflow Settings:
  
  If the email is part of a workflow, check the workflow configuration in transaction SWDD to ensure that it is set up correctly and that there are no errors in the workflow instance.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages that may provide more context about the failure.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending or the error message in question.
  Documentation: Review SAP documentation related to SAPconnect and email configuration for detailed guidance on setting up and troubleshooting email sending.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By systematically checking these areas, you should be able to identify the cause of the error and implement a solution to ensure that emails can be sent to vendors successfully.