How To Fix /SPE/OUTB_CRM013 - Multiple undistributed checked deliveries for CRM order &1 exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/OUTB_CRM -

• Message number: 013

• Message text: Multiple undistributed checked deliveries for CRM order &1 exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/OUTB_CRM013 - Multiple undistributed checked deliveries for CRM order &1 exist ?

  The SAP error message /SPE/OUTB_CRM013 indicates that there are multiple undistributed checked deliveries for a specific CRM order. This typically occurs in the context of the SAP CRM (Customer Relationship Management) system when trying to process or distribute deliveries related to a CRM order.
  Cause:
  The error is caused by the presence of multiple deliveries that have been checked but not yet distributed to the relevant systems (like SAP ERP or other connected systems). This situation can arise due to:
  
  Multiple Deliveries: There are several deliveries associated with the same CRM order that have not been processed or distributed.
  Incomplete Processing: Deliveries may have been created but not fully processed or distributed due to errors or interruptions in the workflow.
  Configuration Issues: There may be issues with the configuration of the integration between CRM and other systems, leading to discrepancies in delivery processing.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Deliveries: Go to the delivery management transaction (e.g., VL03N for viewing deliveries) and check for all deliveries associated with the CRM order in question. Identify the undistributed deliveries.
  
  
  Distribute Deliveries: If the deliveries are valid and should be processed, ensure that they are distributed correctly. You may need to use transaction codes like /SPE/OUTB_CRM or similar to trigger the distribution process.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any errors or warnings related to the delivery processing. This can provide insights into why the deliveries are not being distributed.
  
  
  Delete or Adjust Deliveries: If there are duplicate or erroneous deliveries, consider deleting or adjusting them as necessary. Ensure that only the correct deliveries remain for processing.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper configuration issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Delivery), SLG1 (Application Log), and others that may be useful in managing deliveries.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide additional context or solutions.
  Integration Settings: Review the integration settings between SAP CRM and SAP ERP or other systems to ensure they are correctly configured for delivery processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.