How To Fix /SPE/OUTB_CRM007 - Order &1 : Customizing or master data inconsistency (&2/&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/OUTB_CRM -

• Message number: 007

• Message text: Order &1 : Customizing or master data inconsistency (&2/&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/OUTB_CRM007 - Order &1 : Customizing or master data inconsistency (&2/&3) ?

  The SAP error message /SPE/OUTB_CRM007 Order &1: Customizing or master data inconsistency (&2/&3) typically indicates that there is an inconsistency in the customizing settings or master data related to the order specified by &1. This error is often encountered in the context of SAP CRM (Customer Relationship Management) and can arise due to various reasons.
  Causes:
  
  Missing or Incorrect Customizing Settings: The error may occur if the customizing settings for the order type, status, or other related configurations are not properly defined or are missing.
  Master Data Issues: There may be inconsistencies in the master data, such as customer data, product data, or organizational data that are required for processing the order.
  Incompatible Data: The data associated with the order may not be compatible with the current configuration, such as invalid combinations of status or types.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be inconsistencies if the transport was not executed correctly.
  
  Solutions:
  
  Check Customizing Settings: Review the customizing settings for the order type in transaction SPRO. Ensure that all necessary configurations are in place and correctly defined.
  Validate Master Data: Check the master data related to the order, including customer master records, product master records, and any other relevant data. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Order Data: Look at the specific order mentioned in the error message. Check for any unusual or incorrect entries that might be causing the inconsistency.
  Consult SAP Notes: Search for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the inconsistency is being detected.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) to help investigate the issue.
  Documentation: Review SAP documentation related to order management in CRM to understand the expected configurations and data requirements.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message.