How To Fix /SPE/ASN_CANC017 - Closing of RMA &1 with expiration date &2 not possible in background

SAP Error Message - Details

• Message type: E = Error

• Message class: /SPE/ASN_CANC -

• Message number: 017

• Message text: Closing of RMA &1 with expiration date &2 not possible in background

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SPE/ASN_CANC017 - Closing of RMA &1 with expiration date &2 not possible in background ?

  The SAP error message /SPE/ASN_CANC017 indicates that there is an issue with closing a Return Material Authorization (RMA) in the background due to the expiration date of the RMA. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Expiration Date: The RMA you are trying to close has an expiration date that has passed or is not valid for the current operation. This means that the system does not allow the closure of the RMA because it is considered expired.
  Background Processing Restrictions: The system may have restrictions on processing certain transactions in the background, especially if they involve time-sensitive data like expiration dates.
  
  Solution:
  
  Check Expiration Date: Verify the expiration date of the RMA. If it has expired, you may need to take corrective action, such as extending the expiration date or processing the RMA manually.
  Manual Processing: If the RMA cannot be processed in the background due to its expiration, try to process it in the foreground. This may allow you to handle any exceptions or issues that arise during the closure.
  Adjust Background Job Settings: If you need to process RMAs in the background, check the job settings and ensure that the system allows for the processing of RMAs with expiration dates. You may need to consult with your SAP Basis or technical team to adjust these settings.
  Consult Documentation: Review the SAP documentation or help files related to RMA processing to understand any specific requirements or restrictions that may apply.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to RMA processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or any specific transaction codes used for RMA management in your organization.
  User Authorizations: Ensure that you have the necessary authorizations to perform RMA closures, as restrictions may also stem from user permissions.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the error message and successfully close the RMA as needed.