How To Fix SOTR_MESS089 - Internal error in program

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 089

• Message text: Internal error in program

What causes this issue?

There is an internal error in the program.

System Response

You cannot continue processing.

How to fix this error?

Report the error to the system administrator, specifying the program
name.

Procedure for System Administrators

Write an error message to SAP, specifying the program name and the
termination point.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS089 - Internal error in program ?

  The SAP error message SOTR_MESS089, which indicates an "Internal error in program," typically arises from issues within the SAP system's internal processing. This error can occur in various contexts, such as during the execution of a transaction, report, or when accessing certain functionalities within the SAP system.
  Possible Causes:
  
  Program Bugs: There may be a bug in the ABAP program or function module that is being executed.
  Data Issues: Corrupted or inconsistent data in the database can lead to unexpected behavior in the program.
  Configuration Issues: Incorrect configuration settings in the system can cause certain functionalities to fail.
  System Performance: Resource constraints, such as memory or processing power, can lead to internal errors.
  Transport Issues: If the program was recently transported from a development environment, there may be issues related to the transport itself.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the specific error message or related issues. SAP frequently releases patches and updates that may resolve known bugs.
  Debugging: If you have access to the ABAP debugger, you can analyze the program to identify the exact point of failure. This may require the assistance of an ABAP developer.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
  Review Configuration: Check the configuration settings related to the transaction or program that is causing the error. Ensure that all necessary settings are correctly configured.
  System Performance Monitoring: Monitor system performance to identify any resource bottlenecks. You can use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any related issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, program name, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (for analyzing dumps), SM21 (for system logs), and SLG1 (for application logs) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the SOTR_MESS089 error in your SAP system.