How To Fix SOTR_MESS088 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 088

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS088 - Internal error ?

  The SAP error message SOTR_MESS088, which indicates an "Internal error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, it is typically associated with problems in the SAP system related to the SAP Business Technology Platform (BTP) or the SAP Fiori launchpad.
  Possible Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system or the Fiori launchpad settings can lead to internal errors.
  Transport Issues: Problems with transport requests that have not been properly imported or have errors can cause internal errors.
  Authorization Problems: Insufficient authorizations for the user trying to access certain functionalities can trigger this error.
  Software Bugs: There may be bugs in the specific version of the software you are using, which can lead to unexpected internal errors.
  Database Issues: Corruption or issues within the database can also lead to internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) to identify any related error messages that can provide more context.
  Review Configuration: Ensure that all configurations related to the Fiori launchpad and the applications are correctly set up.
  Check Authorizations: Verify that the user has the necessary authorizations to access the application or functionality that is causing the error.
  Transport Management: Ensure that all transport requests have been successfully imported and that there are no inconsistencies.
  Update Software: If the error is due to a known bug, check for any available patches or updates from SAP that address the issue.
  Database Check: Run database consistency checks to ensure there are no underlying issues with the database.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Check SAP Community forums for discussions related to SOTR_MESS088, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for the specific modules or applications you are using to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the SOTR_MESS088 internal error in your SAP system.