How To Fix SOTR_MESS021 - No comment exists for the selected entry

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 021

• Message text: No comment exists for the selected entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS021 - No comment exists for the selected entry ?

  The SAP error message SOTR_MESS021 ("No comment exists for the selected entry") typically occurs when a user attempts to access comments or notes associated with a specific entry in the SAP system, but no comments have been recorded for that entry.
  Cause:
  
  No Comments Added: The most straightforward cause is that no comments have been added to the selected entry. This could be due to the entry being newly created or simply because comments were not deemed necessary.
  Incorrect Entry Selection: The user may have selected an entry that does not have comments associated with it.
  Authorization Issues: In some cases, the user may not have the necessary permissions to view comments, even if they exist.
  System Configuration: There may be configuration settings in the SAP system that affect how comments are stored or displayed.
  
  Solution:
  
  Check for Comments: Verify if comments have been added to the entry. If not, you may need to add comments as required.
  Select the Correct Entry: Ensure that you are selecting the correct entry that is supposed to have comments. Double-check the entry ID or reference.
  Review Authorizations: If you suspect that authorization might be an issue, check with your SAP administrator to ensure you have the necessary permissions to view comments.
  Consult Documentation: Refer to the relevant SAP documentation or help resources to understand how comments are managed in the specific module you are working with.
  System Configuration: If you believe the issue is related to system configuration, consult with your SAP Basis or technical team to ensure that the system is set up correctly to handle comments.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Training and Documentation: If you are new to the SAP system, consider undergoing training or reviewing documentation related to the specific module you are using, as this can help you understand how comments and notes are managed.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your IT support team or SAP support for further investigation.