How To Fix SOTR_MESS020 - Select one entry

SAP Error Message - Details

• Message type: E = Error

• Message class: SOTR_MESS - Messages in and for the Online Text Repository

• Message number: 020

• Message text: Select one entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOTR_MESS020 - Select one entry ?

  The SAP error message SOTR_MESS020 with the text "Select one entry" typically occurs in the context of the SAP system when a user is trying to perform an action that requires a single selection from a list or table, but multiple entries are selected or no entry is selected at all.
  Cause:
  
  Multiple Selections: The user may have selected more than one entry in a list where only one selection is allowed.
  No Selection: The user may not have selected any entry at all, which is also not permissible for the action they are trying to perform.
  User Interface Issue: Sometimes, the user interface may not be clear, leading to confusion about how many entries can be selected.
  
  Solution:
  
  Single Selection: Ensure that you only select one entry from the list or table. If you have multiple entries highlighted, click on one to deselect the others.
  Check for Active Selection: Make sure that you have an entry selected before proceeding with the action that triggered the error.
  Review Instructions: If available, refer to any on-screen instructions or help documentation that may clarify the selection requirements for the action you are trying to perform.
  Refresh the Screen: If you believe you have made a valid selection but still receive the error, try refreshing the screen or navigating away and back to the relevant transaction.
  
  Related Information:
  
  Transaction Context: This error can occur in various transactions within SAP, particularly those involving lists or selection screens (e.g., reports, data entry forms).
  User Training: If this error is common among users, consider providing additional training or documentation to clarify how to make selections correctly.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to this error message, as there may be specific fixes or updates available.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.