How To Fix SOP030 - An error has occurred during remote access to the HR system (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SOP - Messages for Stock Option Accounting

• Message number: 030

• Message text: An error has occurred during remote access to the HR system (&1)

What causes this issue?

The system is attempting to select the relevant data from the HR
system.

System Response

In Customizing, RFC destination &V1& is specified as the target system.
An error has occurred during remote access to this destination.
The text in the error message reads:
&V2& &V3& &V4&

How to fix this error?

If no comprehensible error message is available, check the following
possible causes of the error:
The connection to the HR system is closed
A firewall is preventing access to the HR system
The definition of RFC destination &V1& (transaction SM59) is not
correct
The assignment of the RFC destination to "Provisions for Awards"
(transaction ACE_SOP_HR_CONNECT) is not correct
The user with which you are accessing the HR system is locked in the HR
system or does not exist there; the password is not correct or the RFC
user does not have the authorizations required in the HR system.
Contact the system administrator in order to rectify the cause of the
error.
See the:<DS:TX.SOA_PREPARATION_IN_HR_SYSTEM>Information About Settings
Required in the HR-System</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOP030 - An error has occurred during remote access to the HR system (&1) ?

  The SAP error message SOP030 indicates that there has been an issue with remote access to the HR system. This error typically arises in scenarios where there is an attempt to access HR data from a different SAP system or client, and it can be caused by various factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the systems, such as network outages or firewall restrictions.
  Authorization Problems: The user may not have the necessary authorizations to access the HR system remotely.
  Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the HR system can lead to this error.
  System Downtime: The HR system may be down for maintenance or experiencing technical issues.
  Version Compatibility: There may be compatibility issues between different versions of SAP systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the systems is stable and that there are no firewall rules blocking access.
  Verify Authorizations: Check the user’s authorizations in both the source and target systems to ensure they have the necessary permissions to access the HR data.
  Review RFC Configuration: 
  
  Go to transaction SM59 to check the RFC destination settings.
  Ensure that the connection parameters are correct and that the connection is working (test the connection).
  
  
  Check System Status: Verify if the HR system is up and running. You can check the system logs or contact the system administrator for status updates.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP Notes can provide patches or configuration changes that may resolve the issue.
  Check for Updates: Ensure that both systems are updated to the latest support packages and patches, as this can resolve compatibility issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM59 for checking and configuring RFC destinations.
  SU53 for analyzing authorization issues.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
  Documentation: Review SAP documentation related to remote access and HR system integration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the SOP030 error in your SAP environment.