How To Fix SOLAR_DOC270 - The action is not allowed. The document belongs to another customer

SOLAR_DOC270 - Overview

• Message type: E = Error

• Message class: SOLAR_DOC - Error Messages for Solution Architect Document Management

• Message number: 270

• Message text: The action is not allowed. The document belongs to another customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOLAR_DOC270 - The action is not allowed. The document belongs to another customer ?

  The SAP error message SOLAR_DOC270 indicates that the action you are trying to perform is not allowed because the document you are working with is associated with a different customer. This typically occurs in the context of SAP Solution Manager or when dealing with documentation and project management within SAP.
  
  Cause:
  
  Document Ownership: The document you are trying to access or modify is owned by a different customer or client. This can happen if the document was created in a different client or if there are restrictions on document access based on customer assignments.
  Authorization Issues: Your user account may not have the necessary permissions to access or modify documents that belong to other customers.
  Configuration Settings: There may be configuration settings in the SAP system that restrict access to documents based on customer assignments.
  
  
  Solution:
  
  Check Document Ownership: Verify the ownership of the document. You can do this by checking the document properties or metadata