How To Fix SOLAR_DOC011 - RFC error: The transaction documentation cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: SOLAR_DOC - Error Messages for Solution Architect Document Management

• Message number: 011

• Message text: RFC error: The transaction documentation cannot be displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOLAR_DOC011 - RFC error: The transaction documentation cannot be displayed ?

  The SAP error message SOLAR_DOC011 indicates that there is an issue with displaying transaction documentation, typically related to the SAP Solution Manager or the documentation management system. The error is often associated with Remote Function Call (RFC) issues, which can prevent the system from retrieving the necessary documentation.
  Causes:
  
  RFC Connection Issues: The RFC connection to the system where the documentation is stored may be down or misconfigured.
  Authorization Problems: The user may not have the necessary authorizations to access the documentation.
  Missing Documentation: The documentation for the specific transaction may not exist in the system.
  System Configuration: There may be configuration issues in the SAP Solution Manager or the documentation management settings.
  Network Issues: Network problems could prevent the system from accessing the required documentation.
  
  Solutions:
  
  
  Check RFC Connections:
  
  Go to transaction SM59 and verify the RFC connections. Test the connection to ensure it is working properly.
  If there are issues, reconfigure the RFC connection or resolve any underlying network issues.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the documentation. Check the roles and profiles assigned to the user.
  
  
  
  Check Documentation Availability:
  
  Verify if the documentation for the specific transaction exists. You can do this by checking the documentation repository or using transaction SOLAR01 to see if the documentation is available.
  
  
  
  Review System Configuration:
  
  Check the configuration settings in the SAP Solution Manager. Ensure that the documentation management system is properly set up and integrated with the relevant systems.
  
  
  
  Network Troubleshooting:
  
  If there are network issues, work with your IT department to resolve any connectivity problems that may be affecting the RFC calls.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: RFC Destinations
  SOLAR01: Documentation Management
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the cause of the SOLAR_DOC011 RFC error in SAP.