How To Fix SOFFICEINTEGRATION802 - Error in SAP data provider while loading document data

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 802

• Message text: Error in SAP data provider while loading document data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION802 - Error in SAP data provider while loading document data ?

  The SAP error message SOFFICEINTEGRATION802 typically indicates an issue with the integration between SAP and the office application (like Microsoft Office) that is being used to handle document data. This error can occur when SAP is trying to load or process document data, and it encounters a problem with the data provider.
  Causes:
  
  Office Integration Issues: The integration between SAP and the office application may not be properly configured or may be malfunctioning.
  Document Format Issues: The document being processed may be in an unsupported format or may be corrupted.
  Network Issues: If the document is being accessed over a network, connectivity issues may prevent it from being loaded.
  Permissions: The user may not have the necessary permissions to access the document or the data provider.
  SAP GUI Configuration: There may be issues with the SAP GUI settings or the installation of the office integration component.
  
  Solutions:
  
  
  Check Office Integration Settings:
  
  Ensure that the office integration settings in SAP are correctly configured. This can usually be done in the SAP GUI under the settings for the office integration.
  
  
  
  Verify Document Format:
  
  Check the format of the document you are trying to load. Ensure it is compatible with the version of the office application you are using.
  
  
  
  Test Network Connectivity:
  
  If the document is stored on a network drive, ensure that you have a stable connection to that drive and that the document is accessible.
  
  
  
  Check User Permissions:
  
  Verify that the user has the necessary permissions to access the document and the data provider.
  
  
  
  Update SAP GUI and Office Applications:
  
  Ensure that both the SAP GUI and the office applications are up to date. Sometimes, compatibility issues arise from using outdated software.
  
  
  
  Reinstall Office Integration Component:
  
  If the issue persists, consider reinstalling the office integration component for SAP.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to SOFFICEINTEGRATION802 for any known issues or fixes.
  Documentation: Review the official SAP documentation regarding office integration for detailed configuration steps and troubleshooting tips.
  Community Forums: Engage with SAP community forums where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SOFFICEINTEGRATION802 error in SAP.