How To Fix SOFFICEINTEGRATION801 - Internal error while loading document data

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 801

• Message text: Internal error while loading document data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION801 - Internal error while loading document data ?

  The SAP error message "SOFFICEINTEGRATION801 Internal error while loading document data" typically occurs when there is an issue with the integration between SAP and the OpenOffice or LibreOffice applications used for document processing. This error can arise due to various reasons, including configuration issues, file corruption, or problems with the document itself.
  Causes:
  
  Document Corruption: The document you are trying to open or process may be corrupted or not in a supported format.
  Integration Issues: There may be a problem with the integration settings between SAP and the office suite (OpenOffice/LibreOffice).
  File Path Issues: The file path may be incorrect or the file may not be accessible due to permissions or network issues.
  Version Compatibility: The version of OpenOffice or LibreOffice may not be compatible with the version of SAP you are using.
  Configuration Errors: Incorrect configuration settings in SAP or the office suite can lead to this error.
  
  Solutions:
  
  Check Document Integrity: Ensure that the document you are trying to load is not corrupted. Try opening it directly in OpenOffice or LibreOffice to verify.
  Verify Integration Settings:
  
  Go to the SAP GUI and check the settings for the office integration.
  Ensure that the correct path to the OpenOffice or LibreOffice installation is set in the SAP configuration.
  
  
  Update Software: Make sure that both SAP and the office suite (OpenOffice/LibreOffice) are updated to the latest versions. Compatibility issues can often be resolved with updates.
  Check File Permissions: Ensure that the user has the necessary permissions to access the file and the directory where it is stored.
  Test with Different Documents: Try loading a different document to see if the issue is specific to one file or a general problem with the integration.
  Reconfigure Office Integration: If the problem persists, consider reconfiguring the office integration settings in SAP. This may involve reinstalling the office suite or adjusting the settings in SAP.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches related to this error message. There may be specific fixes or workarounds provided by SAP.
  
  Related Information:
  
  SAP Community: You can search for discussions or similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting based on your specific environment and configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the "SOFFICEINTEGRATION801 Internal error while loading document data" error in SAP.