How To Fix SOFFICEINTEGRATION021 - Document does not contain any presentation data

SAP Error Message - Details

• Message type: E = Error

• Message class: SOFFICEINTEGRATION - Application and platform independent office integration

• Message number: 021

• Message text: Document does not contain any presentation data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOFFICEINTEGRATION021 - Document does not contain any presentation data ?

  The SAP error message SOFFICEINTEGRATION021 indicates that the document you are trying to open or process does not contain any presentation data. This error typically occurs when working with documents in SAP that are expected to have a certain format or content, particularly when integrating with external applications like Microsoft Office.
  Causes:
  
  Empty Document: The document you are trying to open may be empty or not properly formatted.
  Incorrect File Type: The file type may not be supported or recognized by the SAP system.
  Corrupted Document: The document may be corrupted or damaged, leading to the absence of presentation data.
  Integration Issues: There may be issues with the integration between SAP and the external application (e.g., Microsoft Office).
  Missing Content: The document might not have been saved correctly, or the content was not included during the export or save process.
  
  Solutions:
  
  Check Document Content: Open the document in its native application (e.g., Microsoft Word, Excel) to verify that it contains the expected content.
  Recreate the Document: If the document is empty or corrupted, try recreating it from scratch and ensure it is saved correctly.
  Verify File Type: Ensure that the document is in a supported format (e.g., .docx, .xlsx) and that it is not an unsupported file type.
  Check Integration Settings: Review the integration settings between SAP and the external application to ensure they are configured correctly.
  Update Software: Ensure that both SAP and the external application (e.g., Microsoft Office) are updated to the latest versions, as compatibility issues can sometimes cause errors.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.