How To Fix SOAP_RFM_POSI264 - Sales document ID &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 264

• Message text: Sales document ID &1 is invalid

What causes this issue?

The sales document you have entered is neither a sales order nor a
billing document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a sales document which is either a sales order or a billing
document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI264 - Sales document ID &1 is invalid ?

  The SAP error message SOAP_RFM_POSI264, which states "Sales document ID &1 is invalid," typically occurs when there is an issue with the sales document number being referenced in a transaction or process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Sales Document Number: The sales document ID provided does not exist in the system. This could be due to a typo or an incorrect reference.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary permissions to access the sales document.
  Incorrect Document Type: The document type of the sales order may not match the expected type for the operation being performed.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the document from being recognized.
  
  Solutions:
  
  Verify Sales Document ID: Check the sales document ID for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Document Status: Use transaction codes like VA03 (Display Sales Order) to check the status of the sales document. Ensure it has not been deleted or archived.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This can be checked with the help of a security administrator.
  Check Document Type: Ensure that the document type is appropriate for the operation being performed. If necessary, consult with a functional consultant to verify the document type.
  Database Consistency Check: If the issue persists, consider running a database consistency check or consulting with your SAP Basis team to ensure that there are no underlying database issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) for managing sales documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Debugging: If you have access to debugging tools, you can analyze the program logic that triggers this error to identify the root cause.
  Consult Documentation: Review SAP documentation or user manuals related to sales order processing for additional context and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.