How To Fix SOAP_RFM_POSI234 - External reference document ID is not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 234

• Message text: External reference document ID is not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI234 - External reference document ID is not provided ?

  The SAP error message "SOAP_RFM_POSI234 External reference document ID is not provided" typically occurs in the context of SAP systems that are using SOAP web services for communication, particularly when dealing with external documents or references. This error indicates that a required field, specifically the external reference document ID, is missing in the request being sent to the SAP system.
  Cause:
  
  Missing Field: The most common cause of this error is that the external reference document ID, which is necessary for processing the request, has not been included in the SOAP message.
  Incorrect Mapping: If the integration is set up to map fields from an external system to SAP, there may be an issue with the mapping configuration that results in the external reference document ID not being populated.
  Data Validation: The data being sent may not meet the validation rules defined in the SAP system, leading to the omission of required fields.
  Configuration Issues: There may be configuration issues in the web service or the related function module that require the external reference document ID but are not set up correctly.
  
  Solution:
  
  Check the SOAP Request: Review the SOAP request being sent to the SAP system to ensure that the external reference document ID is included. This ID is often a unique identifier for documents such as invoices, purchase orders, etc.
  Update Integration Logic: If you are using middleware or an integration platform, ensure that the logic for populating the external reference document ID is correctly implemented.
  Validate Data: Ensure that the data being sent from the source system includes the necessary fields and that they are correctly formatted.
  Consult Documentation: Refer to the SAP documentation for the specific web service or function module you are using to understand the required fields and their formats.
  Debugging: If you have access to the SAP system, you can use transaction codes like SLG1 (Application Log) to check for more detailed error messages or logs that can provide additional context on why the error is occurring.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific configuration and setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Web Service Documentation: Review the documentation for the specific web service you are using to understand the required fields and their expected formats.
  Integration Tools: If you are using third-party integration tools (like SAP PI/PO, MuleSoft, etc.), consult their documentation for best practices on handling SOAP messages and required fields.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.