How To Fix SOAP_RFM_POSI233 - No total quantity for return provided

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 233

• Message text: No total quantity for return provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI233 - No total quantity for return provided ?

  The SAP error message SOAP_RFM_POSI233: No total quantity for return provided typically occurs in the context of handling return orders or return deliveries in SAP, particularly when using the SAP Service-Oriented Architecture (SOA) or when integrating with external systems via SOAP web services.
  Cause:
  This error indicates that the system expects a total quantity for the return to be specified, but it was not provided in the request. This can happen due to several reasons:
  
  Missing Data: The total quantity field in the return order or delivery request is not populated.
  Incorrect Mapping: If you are using an external system to send data to SAP, the mapping of fields may be incorrect, leading to the total quantity not being sent.
  Configuration Issues: There may be configuration issues in the return order processing that prevent the total quantity from being recognized.
  Data Validation: The data being sent may not pass validation checks, leading to the omission of the total quantity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Data: Ensure that the total quantity for the return is being sent in the request. If you are using an external system, verify that the integration is correctly populating this field.
  
  
  Review Mapping: If you are using middleware or an integration tool, check the mapping of fields between the external system and SAP. Ensure that the total quantity is correctly mapped to the appropriate field in the SAP return order.
  
  
  Debugging: If you have access to the SAP system, you can use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error. This can provide insights into what data was received and what might be missing.
  
  
  Configuration Check: Review the configuration settings for return order processing in SAP. Ensure that all necessary fields are configured correctly and that there are no missing settings that could lead to this error.
  
  
  Testing: After making changes, perform tests to ensure that the total quantity is now being processed correctly. You can create a test return order to see if the error persists.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to return order processing and SOAP web services for any specific guidelines or updates that may address this issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and MB1A (Goods Withdrawal) that may be involved in the return process.
  Integration Tools: If you are using middleware (like SAP PI/PO or SAP CPI), ensure that the integration flows are correctly configured to handle return orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.