How To Fix SOAP_RFM_POSI024 - Payment use code for sales document ID &1 is incorrect; please try again

SOAP_RFM_POSI024 - Overview

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 024

• Message text: Payment use code for sales document ID &1 is incorrect; please try again

What causes this issue?

You have entered an invalid payment use code for the sales document ID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter POS transaction payment use code as:
1 - for down payment for sales order
2 - for final payment for billing document

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

SOAP_RFM_POSI024 - Details

• The SAP error message SOAP_RFM_POSI024 indicates that there is an issue with the payment use code associated with a sales document ID. This error typically arises in the context of processing payments or financial transactions within the SAP system, particularly when using the Sales and Distribution (SD) module or related financial processes.
  
  Cause:
  
  Incorrect Payment Use Code: The payment use code specified for the sales document ID is not valid or does not match the expected values in the system.
  
  Configuration Issues: There may be configuration issues in the payment processing settings, such as missing or incorrect entries in the relevant tables.
  Data Entry Errors: The user may have entered the payment use code incorrectly, leading to the error.
  Document Status: The sales document may be in a status that does not allow for the specified payment use code to be processed.
  
  
  Solution:
  
  Verify Payment Use Code: Check the payment use code being used for the sales