How To Fix SOAP_RFM_POSI013 - Country not found for store &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 013

• Message text: Country not found for store &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI013 - Country not found for store &1 ?

  The SAP error message SOAP_RFM_POSI013 Country not found for store &1 typically indicates that the system is unable to find the country information associated with a specific store (identified by the placeholder &1). This error often arises in the context of Retail or Point of Sale (POS) systems when there is a mismatch or missing configuration related to the store's country settings.
  Cause:
  
  Missing Country Configuration: The country for the specified store is not defined in the system.
  Incorrect Store Data: The store data may be incorrectly set up, leading to the system not recognizing the country.
  Data Synchronization Issues: If the store data is being pulled from a different system or database, there may be synchronization issues.
  Master Data Issues: The master data for the store may be incomplete or incorrectly maintained.
  
  Solution:
  
  
  Check Store Master Data:
  
  Navigate to the store master data in SAP and verify that the country is correctly assigned to the store.
  Ensure that the country code is valid and exists in the country master data.
  
  
  
  Maintain Country Configuration:
  
  If the country is missing, you may need to create or update the country configuration in the system.
  Go to the relevant configuration settings in SAP and ensure that the country is defined for the store.
  
  
  
  Data Synchronization:
  
  If the store data is being synchronized from another system, check the synchronization process to ensure that it is functioning correctly.
  Look for any errors in the data transfer logs that might indicate issues with the country data.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVK1 (for maintaining country settings) or OX10 (for maintaining the store master data) depending on your SAP version.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit store master data.
  
  By following these steps, you should be able to identify and resolve the issue related to the SOAP_RFM_POSI013 error message.