How To Fix SOAP_RFM_POSI010 - Sales organization not found for store &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 010

• Message text: Sales organization not found for store &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_RFM_POSI010 - Sales organization not found for store &1 ?

  The SAP error message SOAP_RFM_POSI010 indicates that the system could not find a sales organization for the specified store (represented by &1). This error typically occurs in scenarios involving sales order processing, especially when integrating with external systems or when using the SAP Retail module.
  Cause:
  
  Missing Configuration: The sales organization may not be properly configured in the system for the specified store.
  Incorrect Store ID: The store ID provided in the request may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the relevant tables (e.g., TVKO for sales organizations).
  Authorization Issues: The user or system making the request may not have the necessary authorizations to access the sales organization data.
  
  Solution:
  
  
  Check Store Configuration:
  
  Verify that the store ID is correctly configured in the system. You can do this by checking the relevant master data in the SAP system.
  Ensure that the sales organization is assigned to the store in the configuration settings.
  
  
  
  Validate Store ID:
  
  Confirm that the store ID being used in the request is valid and exists in the system. You can check this in the relevant transaction (e.g., OVX5 for store master data).
  
  
  
  Review Sales Organization Settings:
  
  Go to the transaction OVX5 (or similar) to check the assignment of sales organizations to stores. Ensure that the sales organization is correctly linked to the store.
  
  
  
  Check Master Data:
  
  Review the master data for any inconsistencies. Ensure that the sales organization and store data are correctly maintained in the relevant tables.
  
  
  
  Authorization Check:
  
  Ensure that the user or system making the request has the necessary authorizations to access the sales organization data. You may need to consult with your SAP security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may involve checking the function modules or BAPIs being called.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5 (for store master data) and TVKO (for sales organization).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to sales organization configuration and integration processes.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.