Message type: E = Error
Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages
Message number: 004
Message text: POS inbound profile not found for customer &1
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SOAP_RFM_POSI004
- POS inbound profile not found for customer &1 ?The SAP error message SOAP_RFM_POSI004 indicates that the system could not find a POS (Point of Sale) inbound profile for a specific customer. This error typically occurs in the context of SAP Retail or SAP Customer Activity Repository (CAR) when processing inbound messages related to POS data.
Cause: The error can be caused by several factors, including: Missing Configuration: The POS inbound profile for the specified customer has not been configured in the system. Incorrect Customer ID: The customer ID provided in the inbound message may be incorrect or does not exist in the system. Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the customer or POS profiles. System Settings: The system may not be properly set up to handle the specific type of inbound message being processed.
Solution: To resolve the error, you can take the following steps: Check POS Inbound Profile Configuration: Navigate to the relevant configuration settings in SAP (usually
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