How To Fix SOAP_RFM_POSI003 - Customer number not found for store &1

SOAP_RFM_POSI003 - Overview

• Message type: E = Error

• Message class: SOAP_RFM_POSI - SOAP Services for Retail POS Inbound Messages

• Message number: 003

• Message text: Customer number not found for store &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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SOAP_RFM_POSI003 - Details

• The SAP error message SOAP_RFM_POSI003 indicating "Customer number not found for store &1" typically occurs in the context of SAP Retail or SAP Customer Relationship Management (CRM) when there is an issue with customer data related to a specific store. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Customer Number: The customer number being referenced may not exist in the system for the specified store.
  Data Synchronization Issues: There may be a delay or failure in the synchronization of customer data between different systems (e.g., between SAP and an external system).
  Store Configuration: The store configuration may not be set up correctly to recognize the customer number.
  Authorization Issues: The user may not have the necessary permissions to access customer data for the specified store.
  Inactive Customer: The customer number may exist but could be inactive or blocked in the system.
  
  Solutions:
  
  Verify Customer Number: Check if the customer number