How To Fix SOAP_CCHECK017 - Sequence terminated but not entry in SRT_SEQ_REORG

SAP Error Message - Details

• Message type: E = Error

• Message class: SOAP_CCHECK - SOAP consistency check

• Message number: 017

• Message text: Sequence terminated but not entry in SRT_SEQ_REORG

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SOAP_CCHECK017 - Sequence terminated but not entry in SRT_SEQ_REORG ?

  The SAP error message SOAP_CCHECK017 indicates that a sequence has been terminated, but there is no corresponding entry in the SRT_SEQ_REORG table. This error typically occurs in the context of SAP's web services and can be related to issues with the sequence management of SOAP messages.
  Cause:
  
  Sequence Management Issues: The error usually arises when there is a mismatch or inconsistency in the sequence numbers of SOAP messages. This can happen if messages are lost, duplicated, or if there are issues with the communication between the sender and receiver.
  Database Issues: The absence of an entry in the SRT_SEQ_REORG table suggests that the system is unable to find the expected sequence information, which may be due to database inconsistencies or corruption.
  Configuration Issues: Incorrect configuration of the web service or the underlying communication settings can also lead to this error.
  
  Solution:
  
  Check Sequence Numbers: Review the sequence numbers of the SOAP messages being sent and received. Ensure that they are being incremented correctly and that there are no gaps or duplicates.
  Reorganize the Sequence Table: You may need to reorganize the SRT_SEQ_REORG table. This can often be done through transaction codes like SRT_UTIL or SRT_REORG. This process helps to clean up and reorganize the sequence management data.
  Check for Missing Entries: Investigate why the expected entry is missing from the SRT_SEQ_REORG table. This may involve checking logs or performing a database consistency check.
  Review Configuration: Ensure that the web service configuration is correct. This includes checking the settings for the SOAP communication, endpoint configurations, and any relevant middleware settings.
  Monitor Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SRT_UTIL for managing SOAP runtime, SRT_REORG for reorganizing sequences, and SLG1 for viewing application logs.
  SAP Documentation: Refer to the official SAP documentation for web services and SOAP communication for best practices and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the SOAP_CCHECK017 error effectively.