How To Fix SO880 - User & is still used in SAPoffice.

SO880 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 880

• Message text: User & is still used in SAPoffice.

What causes this issue?

The SAP user is still in use in the SAPoffice environment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In transaction SOUD you can call up an overview of the usage of the
SAPoffice user. SAPoffice users that are no longer used can be deleted
in this transaction. For details, refer to the documentation for the
transaction.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

SO880 - Details

• The SAP error message SO880 indicates that a user is still being referenced in SAPoffice, which is a component of SAP that deals with document management and office integration. This error typically arises when you attempt to delete or modify a user who is still associated with SAPoffice functionalities, such as document distribution or workflow processes.
  
  Cause:
  
  Active User Sessions: The user may have active sessions or processes running in SAPoffice.
  Document Ownership: The user may own documents or be assigned to workflows that are still active.
  User Roles: The user may have roles or permissions that are still being utilized in SAPoffice.
  
  Configuration Issues: There may be configuration settings that prevent the user from being deleted or modified.
  
  
  Solution:
  To resolve the SO880 error, you can follow these steps:
  
  
  Check Active Sessions:
  
  Ensure that the user does not have any active sessions in SAPoffice. You can use transaction codes like SM04 or AL08 to check for active user