How To Fix SO865 - Error occurred during transmission - return code: <&>

SO865 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 865

• Message text: Error occurred during transmission - return code: <&>

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO865 - Error occurred during transmission - return code: <&> ?

  The SAP error message SO865 indicates that there was an issue during the transmission of data, typically related to the sending or receiving of emails or other forms of communication within the SAP system. The return code provided in the error message can give more specific information about the nature of the issue.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the mail server or other external systems.
  Configuration Errors: Incorrect settings in the SAPconnect configuration (transaction SCOT) can lead to transmission errors.
  Mail Server Issues: The mail server may be down, misconfigured, or experiencing high load.
  Authorization Issues: The user or system may not have the necessary permissions to send emails or messages.
  Invalid Email Addresses: If the email address is malformed or invalid, it can cause transmission failures.
  Firewall or Security Settings: Firewalls or security settings may be blocking the transmission.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can