How To Fix SO863 - Error creating message contents

SO863 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 863

• Message text: Error creating message contents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO863 - Error creating message contents ?

  The SAP error message SO863, which states "Error creating message contents," typically occurs when there is an issue with the generation of the message content in the SAP system. This error can arise in various contexts, such as when sending emails, notifications, or other forms of communication through the SAP system.
  Causes:
  
  Missing or Incorrect Data: The message content may rely on specific data that is missing or incorrectly formatted. This could include missing fields in the message template or incorrect data types.
  
  Configuration Issues: There may be issues with the configuration of the communication method (e.g., SMTP settings for email).
  Authorization Issues: The user or process attempting to create the message may not have the necessary authorizations to access the required data or execute the action.
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment that are preventing the message from being created.
  Template Issues: If the message is based