How To Fix SO850 - *** Automatic reply ***

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 850

• Message text: *** Automatic reply ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO850 - *** Automatic reply *** ?

  The SAP error message SO850, which indicates " Automatic reply ", typically occurs in the context of SAP's email handling or workflow processes. This message is often generated when an automatic reply is received from an email recipient, indicating that the recipient is out of the office or unavailable to respond.
  Cause:
  
  Automatic Replies: The most common cause of this error is that the email sent from SAP has received an automatic reply from the recipient's email server. This could be due to the recipient being on vacation, out of the office, or having an email auto-responder set up.
  Email Configuration: There may be issues with the configuration of the email settings in SAP, leading to improper handling of automatic replies.
  Recipient's Email Settings: The recipient's email settings may be configured to send automatic replies for all incoming emails, which can trigger this message.
  
  Solution:
  
  Check Email Configuration: Ensure that the email settings in SAP are correctly configured. This includes checking the SMTP settings and ensuring that the email addresses are valid.
  Handle Automatic Replies: If you are responsible for managing the SAP system, consider implementing logic to handle automatic replies more gracefully. This could involve filtering out automatic replies or logging them for review.
  Contact the Recipient: If the automatic reply indicates that the recipient is unavailable, you may need to wait until they return or contact an alternative person if urgent assistance is required.
  Review Workflow Processes: If this error occurs frequently, review the workflow processes that involve email notifications to ensure they are set up to handle such scenarios.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific updates or patches related to email handling and automatic replies.
  Email Monitoring: Implement monitoring for outgoing emails to track issues with delivery and responses.
  Documentation: Refer to SAP documentation regarding email configuration and handling of automatic replies for more detailed guidance.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP's customer support for more tailored help.