How To Fix SO848 - LDAP attribute comparison was negative

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 848

• Message text: LDAP attribute comparison was negative

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO848 - LDAP attribute comparison was negative ?

  The SAP error message SO848, which states "LDAP attribute comparison was negative," typically occurs in the context of SAP systems that are integrated with LDAP (Lightweight Directory Access Protocol) for user authentication and directory services. This error indicates that there is a mismatch or inconsistency between the attributes in the SAP system and those in the LDAP directory.
  Cause:
  
  Attribute Mismatch: The attributes defined in the SAP system do not match those in the LDAP directory. This could be due to differences in naming conventions, data types, or values.
  Configuration Issues: Incorrect configuration settings in the SAP system or the LDAP server can lead to this error. This includes issues with the LDAP connection parameters or the mapping of attributes.
  User Data Issues: The user data in the LDAP directory may not be correctly populated or may be missing required attributes that the SAP system expects.
  Synchronization Problems: If there are synchronization issues between the SAP system and the LDAP directory, it can lead to discrepancies in user attributes.
  
  Solution:
  
  Check Attribute Mapping: Review the attribute mapping configuration in the SAP system. Ensure that the attributes in the SAP system are correctly mapped to the corresponding attributes in the LDAP directory.
  Verify User Data: Check the user data in the LDAP directory to ensure that all required attributes are present and correctly populated. This includes attributes like username, email, and any other relevant fields.
  Review Configuration Settings: Ensure that the LDAP connection settings in the SAP system are correctly configured. This includes the LDAP server address, port, and authentication method.
  Test LDAP Connection: Use tools or commands to test the connection to the LDAP server from the SAP system. Ensure that the connection is successful and that the SAP system can query the LDAP directory.
  Check Logs: Review the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on configuring LDAP integration and troubleshooting related errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on LDAP integration.
  LDAP Documentation: Review the documentation for your specific LDAP server (e.g., Active Directory, OpenLDAP) for information on attribute requirements and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.