How To Fix SO844 - Data inconsistency! Office information for <&> is not available!

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 844

• Message text: Data inconsistency! Office information for <&> is not available!

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Inform your system administrator.
The administrator can remedy data inconsistencies of this kind with the
report RSSOUSCO.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO844 - Data inconsistency! Office information for <&> is not available! ?

  The SAP error message SO844 indicates a data inconsistency related to office information in the SAP system. This error typically arises when the system is unable to retrieve or find the necessary office-related data for a specific object or transaction. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Data: The office information for the specified object (e.g., a user, document, or transaction) may not be maintained in the system.
  Data Corruption: There could be corruption in the database or inconsistency in the data records related to office information.
  Authorization Issues: The user may not have the necessary authorizations to access the office information.
  Configuration Issues: Incorrect configuration settings in the SAP system related to office management or document handling.
  Transport Issues: If the system has recently undergone a transport of changes, it may have led to inconsistencies.
  
  Solutions:
  
  Check Data Maintenance: Verify that the office information for the specified object is correctly maintained in the system. This can be done by checking the relevant master data or configuration settings.
  Data Consistency Check: Run a consistency check on the relevant tables to identify and rectify any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the data.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the office information. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings related to office management in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (Text Management), SO01 (SAPoffice), and others that may relate to office data management.
  SAP Documentation: Review SAP documentation related to office management and document handling for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the SO844 error and implement an appropriate solution.