How To Fix SO835 - Rules for object classes in LDAP service were not followed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 835

• Message text: Rules for object classes in LDAP service were not followed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO835 - Rules for object classes in LDAP service were not followed ?

  The SAP error message SO835 indicates that there is a problem with the configuration of the LDAP (Lightweight Directory Access Protocol) service in relation to the object classes defined in the LDAP directory. This error typically arises when the object classes or attributes being used in the LDAP service do not conform to the expected rules or schema defined in the SAP system.
  Cause:
  
  Object Class Mismatch: The object classes defined in the LDAP directory do not match the expected object classes that SAP is trying to use.
  Missing Attributes: Required attributes for the object classes are missing in the LDAP entries.
  Incorrect Configuration: The configuration settings in the SAP system for the LDAP connection may not align with the actual LDAP schema.
  Schema Changes: If there have been recent changes to the LDAP schema, the SAP system may not be aware of these changes, leading to inconsistencies.
  
  Solution:
  
  
  Check LDAP Configuration:
  
  Verify the LDAP configuration in the SAP system (transaction code SO10 for maintaining LDAP settings).
  Ensure that the object classes and attributes defined in the SAP system match those in the LDAP directory.
  
  
  
  Review Object Classes:
  
  Use an LDAP browser or tool to inspect the object classes and attributes in the LDAP directory.
  Ensure that all required attributes for the object classes are present and correctly populated.
  
  
  
  Update SAP Configuration:
  
  If there are discrepancies, update the SAP configuration to align with the LDAP schema.
  This may involve modifying the LDAP connection settings or adjusting the mapping of attributes.
  
  
  
  Test the Connection:
  
  After making changes, test the LDAP connection from the SAP system to ensure that it can successfully read the object classes and attributes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to LDAP integration for specific guidelines on configuring object classes and attributes.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes related to LDAP integration.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration for any known issues or additional troubleshooting steps.
  LDAP Schema: Familiarize yourself with the LDAP schema being used, including the definitions of object classes and attributes.
  SAP Community: Engage with the SAP Community forums for insights and experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the SO835 error message in your SAP system.