How To Fix SO808 - No substitutes exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 808

• Message text: No substitutes exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO808 - No substitutes exist ?

  The SAP error message SO808 ("No substitutes exist") typically occurs in the context of sales and distribution (SD) when a user is trying to create a sales order or perform a related function, and the system cannot find any substitute materials for the item being processed. This can happen in scenarios where a product is out of stock, discontinued, or when there are specific settings in the material master that prevent substitutes from being identified.
  Causes:
  
  No Substitutes Defined: The material in question does not have any substitutes defined in the system.
  Material Status: The material may be flagged as inactive or discontinued, which can prevent it from being considered for substitution.
  Configuration Issues: The configuration settings for the substitution process may not be set up correctly in the system.
  Sales Order Settings: The sales order may not be configured to allow for substitutes, or the specific item may not have any valid substitutes in the system.
  
  Solutions:
  
  
  Define Substitutes: 
  
  Go to the material master record of the item in question and check if substitutes are defined. You can do this by navigating to the relevant material in the SAP GUI and checking the "Substitutes" tab.
  If no substitutes are defined, you can add them as needed.
  
  
  
  Check Material Status:
  
  Verify the status of the material in the material master. If it is inactive or discontinued, you may need to reactivate it or choose a different material.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the substitution process in the SAP system. This may involve reviewing the settings in the IMG (Implementation Guide) under Sales and Distribution > Basic Functions > Material Substitution.
  Ensure that the substitution strategy is correctly set up.
  
  
  
  Sales Order Settings:
  
  Review the sales order settings to ensure that substitutes are allowed. This may involve checking the sales document type and item category settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing substitutes and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), VA01 (Create Sales Order), and OVL2 (Define Substitution Strategy) to navigate through the relevant areas in SAP.
  User Exits and BAdIs: If your organization has custom logic for substitutions, check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the substitution process.
  SAP Notes: Look for any relevant SAP Notes that might address known issues or provide additional guidance on the error message SO808.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.