How To Fix SO797 - Only 'EDI USER' possible as new recipient in EDI inbound distribution

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 797

• Message text: Only 'EDI USER' possible as new recipient in EDI inbound distribution

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO797 - Only 'EDI USER' possible as new recipient in EDI inbound distribution ?

  The SAP error message SO797, which states "Only 'EDI USER' possible as new recipient in EDI inbound distribution," typically occurs in the context of Electronic Data Interchange (EDI) processing within SAP. This error indicates that the system is expecting a specific type of recipient for the inbound EDI message, and it is not able to process the message because the recipient does not meet the required criteria.
  Cause:
  
  Recipient Type: The error arises when the system attempts to assign a recipient that is not classified as an "EDI USER." In SAP, EDI users are specifically defined in the system to handle EDI messages.
  Configuration Issues: There may be a misconfiguration in the EDI settings or the partner profiles that define how inbound messages are processed.
  Missing EDI User: The recipient that is being assigned may not be set up as an EDI user in the system.
  
  Solution:
  
  
  Check Recipient Configuration:
  
  Ensure that the recipient you are trying to assign is indeed an EDI user. You can check this in the partner profile configuration (transaction code WE20).
  Verify that the partner profile for the EDI user is correctly set up to handle the specific type of inbound message you are processing.
  
  
  
  Create or Update EDI User:
  
  If the recipient is not an EDI user, you may need to create a new EDI user or update an existing user to ensure it is classified correctly.
  Use transaction code WE20 to create or modify the partner profile and ensure that the "EDI User" checkbox is selected.
  
  
  
  Review Inbound Processing Settings:
  
  Check the inbound processing settings in transaction code WE81 (for EDI message types) and ensure that the correct message type is being processed for the intended recipient.
  
  
  
  Testing:
  
  After making the necessary changes, test the inbound EDI message processing again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  WE20: Partner Profiles
  WE81: Message Types
  WE60: EDI Documentation
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to EDI processing and the SO797 error.
  Documentation: Review SAP documentation on EDI configuration and inbound processing for additional guidance.
  
  By following these steps, you should be able to resolve the SO797 error and ensure that your EDI inbound distribution is functioning correctly.