How To Fix SO791 - Error while saving: Marked entries could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 791

• Message text: Error while saving: Marked entries could not be saved

What causes this issue?

Not all changes (new entries, deletion of entries or changes) could
be saved. The entries that could not be saved are highlighted here.

System Response

All entries are checked before saving to avoid inconsistencies.
The highlighted entries did not meet the requirements and could
therefore not be saved.

How to fix this error?

Check the documentation to see what requirements the entries have to
meet and correct the highlighted entries accordingly. Save your
changes again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO791 - Error while saving: Marked entries could not be saved ?

  The SAP error message SO791, which states "Error while saving: Marked entries could not be saved," typically occurs when there is an issue with saving documents or entries in the SAP system. This error can arise in various contexts, such as when working with SAPscript, Smart Forms, or other document-related transactions.
  Causes of SO791 Error
  
  Authorization Issues: The user may not have the necessary permissions to save the entries or documents.
  Data Inconsistencies: There may be inconsistencies or errors in the data being processed, such as missing mandatory fields or incorrect data formats.
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or issues with the application server.
  Document Management System (DMS) Issues: If the entries are related to documents managed by DMS, there may be issues with the document storage or retrieval process.
  Transport Issues: If the entries are related to transport requests, there may be issues with the transport system or the transport request itself.
  
  Solutions to SO791 Error
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by checking the user's roles and authorizations in the SAP system.
  Validate Data: Review the data being entered or processed for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
  Check System Logs: Look at the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Database Locks: Check for any database locks that may be preventing the saving of entries. You can use transaction SM12 to view and manage locks.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  Review DMS Settings: If the error is related to document management, check the DMS settings and configurations to ensure everything is set up correctly.
  Transport Request Review: If the issue is related to transport requests, review the transport logs and ensure that the transport request is correctly configured and released.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SM37 (Job Monitoring) to help diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums or discussion boards for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SO791 error and implement a suitable solution.